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Avast Premium Tech Support
Get premium tech support for all your devices, anytime you need it.
I was really impressed that my computer could be fixed remotely and that is why I renewed my membership. I like that fact that you are only a phone call away 24/7.
2. We find the problem
Get a free consultation from our experts.
3. We fix it
Our team of experts will take it from here.
Our guarantee
Our experts can help install your printer, get your Internet up and running, set up an email account, fix your PC when it crashes or freezes, uninstall programs, and more — all remotely.
95% Resolution Rate
Computers, printers, mobile devices — we can help with almost anything.
94% Happy customers
We do our best to keep you happy, and our satisfaction score proves it.
30 day Money-back Guarantee
Not satisfied with our premium service? We’ll give you your money back.
Our pricing plans
Simple Fix
Simple Fix
Complex Fix
Complex Fix
Total Care
Total Care
Annual plan
Telephone support from our tech team
One-time call
One-time call
Unlimited Calls
Number of devices covered
Only 1 device
Only 1 device
Up to 3 devices
24/7, all year round
Free diagnosis
Basic software setup
Basic hardware setup
Web browser help and training
Windows personalization
Advanced software setup
Advanced hardware setup
Help learning to use software
Internet and network setup
Virus and malware removal
Email configuration
Covers up to 3 devices
What we can help with
Here are just a few of the most common tech issues we can help with.
Software setup
Missing a program (also known as software or app) on your computer? We’ll install it and set it up for you.
Help and training
Not sure how to use the software installed on your device? We’ll explain it step by step, simply and clearly.
Windows personalization
Is the writing too small to read? Want to change your background image or colors? We can do that for you!
Internet and network setup
Has your Internet stopped working? We’ll find out why and fix any issues, so you can email and browse freely.
Web browser help
To access the Internet, you need a browser. We’ll help you install one and even teach you how to use it.
Email configuration
Need to get started with email? We’ll help you create an email account, so you can send and receive messages.
Virus and malware removal
Malicious software (malware) can break your computer. We’ll remove it, so your PC and personal files stay safe.
Printers and scanners
Plugging them in isn’t enough. We’ll help you get your printer or scanner up and running.
Help with mobile devices
Need help with your mobile or tablet? We can teach you how to use it, or help set it up and protect it from viruses.
Remote Assistant
No home visits needed. Simply click the button below, enter the session code provided by our experts, then sit back and relax while they fix your device remotely.
Get premium tech support for all your devices, anytime you need it.
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FAQ
Avast Premium Tech Support is a paid technical support service providing you 24/7 support for all of your computer and software issues. We have multiple support plan options that will connect you directly with our trained and skilled technical experts who are here to keep your technology up and running – and protected.
Trustworthy and capable technical support can be hard to find, expensive, and inconvenient. Problems with your computer(s), smart devices, and security are also growing increasingly complex. Keeping your devices working and secure can be very challenging. Our Avast Premium Tech Support experts have the advanced knowledge and skills required to keep your devices secure and running smoothly.
Avast software subscriptions are not the same as Avast Premium Tech Support. Avast security software provides a high level of protection against threats and malware infection on your computer.
Avast Premium Tech Support offers advanced technical support for most software and operating system issues. We offer combined Avast software and Premium Tech Support bundled options, which our specialists will be happy to discuss with you. These will keep you protected with Avast’s state of the art security, and give you access 24/7 to our technical support specialists who can assist you with common issues such as installing third-party software, connecting devices to your wireless network, keeping your network secure, and many other things!
With your permission, our technical experts can remotely access your computer and address your concerns securely and from the convenience of your home or office. Our technicians can solve most issues remotely.
Our technicians are experts when it comes to network and internet issues. Provided that your internet service and equipment is working, we can work together to properly diagnose the issue and apply the necessary remedy.
Our subscription covers up to 3 devices and yes, your new PC will be covered by Avast Premium Tech Support.
Avast can securely process the following payment types:
- Credit card
- Debit
- PayPal
- English
