This Policy was last updated in June 2024.
Avast Free Antivirus, Avast Internet Security, Avast Premium Security, Avast Premier, Avast Pro Antivirus, Avast Security Pro, Avast Security for Mac, Avast Premium Security for Mac
Avast Business Antivirus, Avast Business Antivirus Pro, Avast Business Antivirus Pro Plus, Avast Business Patch Management, Avast Business Hub, Avast Business Antivirus for Mac, Avast Business Antivirus for Linux, Essential Business Security, Premium Business Security, Ultimate Business Security, Small Office Protection
(collectively as “Antivirus for Desktop”)
The Antivirus for Desktop provides protection against malicious, harmful or unwanted software and technologies by performing key tasks, such as pinpointing specific files for the detection of malwares, scheduling automatic scans, and securing your device against malware. It may also detect threats to your online privacy and inform about possible protections against these risks.
While using Antivirus for Desktop, we collect and process the following Service and Device Data (in addition to Account Data and Billing Data, if relevant):
Service Data | What we use it for and for how long |
---|---|
Identifier of the content (message) being delivered | Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement (50 months)
|
IP address | Service Provision (36 months)
|
Samples, files | Service Provision (36 months)
|
Detections | Service Provision (36 months)
|
URLs and referrers (malicious URL information may also include search terms or cookie information associated with the malware) | Service Provision (36 months)
|
Information about cookies and other tracking technologies | Service Provision (stored locally on device only)
|
Events and product usage | Service Provision (36 months)
In-product Messaging (24 months)
Product and Business Improvement
|
Email Guardian - Email | Service Provision
|
Email Guardian – malicious identifiers (URL, phone, email, crypto, or other identifier types that may be identified as significant for threat detection) | Service provision (60 months)
|
Email Guardian - Snippets of email around detected phone numbers | Service provision (30 days)
|
Email Guardian - Hash of email address of sender | Service Provision (36 months)
|
Email Guardian - Subject of emails, MessageIDs of emails | Service Provision (4 weeks)
|
Email Guardian - Detections
|
Service Provision (36 months)
Product and Business Improvement (36 months)
|
Email Shield - Detections
|
Service Provision (1 month)
|
Device Data | What we use it for and for how long |
---|---|
Internal online identifiers (GUID, Device ID) | Service Provision (36 months)
In-product Messaging (24 months)
Product and Business Improvement
|
Information concerning computer or device | Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement
|
Location | Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement
|
Applications - other security SW / antiviruses present | Service Provision (36 months)
|
Applications on the device | Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement (up to 36 months)
|
Our other products/licenses on the device and their status | Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement (up to 36 months)
|
Internet and connection / Network data / Number of devices on Network | Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement (36 months)
|
Browsers (installed, default) | Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement
|
Note that samples (files, URLs) used for malware analysis are kept in our systems as long as it is necessary to ensure proper functionality of the AV product. These samples are not connected with any identifiers or individuals and the retention periods indicated above do not apply to this use.
The third-party analytics tools we use for Antivirus for Desktop is Google Analytics. For further information regarding our third-party analytics partner, including its privacy policy, please refer to our Privacy Policy.
Avast Mobile Security, Avast Mobile Security Premium (collectively as “Antivirus for Mobile (Android)”)
Antivirus for Mobile (Android) provides people with essential mobile security with added privacy features. Block malware, check the safety of installed apps, scan public Wi-Fi networks for possible security weaknesses — all with a single app.
While using Antivirus for Mobile (Android), we collect and process the following Service and Device Data (in addition to Account Data and Billing Data, if relevant):
Service Data | What we use it for and for how long |
---|---|
Identifier of the content (message) being delivered | Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement (50 months)
|
IP address | Service Provision (36 months)
|
Samples, files | Service Provision (36 months)
|
Detections | Service Provision (36 months)
|
Information concerning URLs of websites visited (malicious and non-malicious) and referrers (previous page with link to malware-hosting site) | Service Provision (36 months)
|
User’s email address associated with your Account | Service Provision (36 months)
|
User’s email for Hack Alerts | Service Provision (36 months)
|
Events and product usage(app metadata, number of hack alerts checks, number and result of Wi-Fi scans, error logs and screen flow) | Service Provision (36 months)
Product and Business Improvement
To improve the user’s overall experience (36 months) |
User’s email address associated with your Account | Service Provision (36 months)
Product and Business Improvement (36 months)
|
Email Guardian - Email | Service Provision
|
Email Guardian – malicious identifiers (URL, phone, email, crypto, or other identifier types that may be identified as significant for threat detection) | Service provision (60 months)
|
Email Guardian – Snippets of email around detected phone numbers | Service provision (30 days)
|
Email Guardian - Hash of email address of sender | Service Provision (36 months)
|
Email Guardian - Subject of emails, MessageIDs of emails | Service Provision (4 weeks)
|
Email Guardian - Detections
|
Service Provision (36 months)
Product and Business Improvement (36 months)
|
Email Shield - Detections
|
Service Provision (1 month)
|
Device Data | What we use it for and for how long |
---|---|
Online identifiers (GUID, Device ID (Android ID), Advertising ID) | Service Provision (36 months)
In-product Messaging (24 months)
Product and Business Improvement
Third-party Ads (not stored after provision)
|
Information concerning computer or device (carrier, OS version, OS build number, Hardware ID, device model, device brand, device manufacturer, device API level) | Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement
|
Location (city/country, longitude and latitude) | Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement
|
MSISDN (Mobile phone number) | Service Provision (30 days)
|
Applications, for privacy features their characteristics such as permissions, signing certs, package and library info, app versions | Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement (36 months)
|
Internet and connection | Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement
|
Note that samples (files, URLs) used for malware analysis are kept in our systems as long as it is necessary to ensure proper functionality of the AV product. These samples are not connected with any identifiers or individuals and the retention periods indicated above do not apply to this use.
These are the third-party analytics tools we use for Antivirus for Mobile (Android):
For further information regarding our third-party analytics partners, including their privacy policies, please refer to our Privacy Policy.
The free version of Antivirus for Mobile (Android) serves relevant third-party advertisements. These are the advertising partners we use for this product:
For further information regarding our third-party ads partners, including their privacy policies, please refer to our Consent Policy.
Avast Mobile Security for iOS provides protection for your browsing, passwords, photos and Wi-Fi. The product consists of several free and paid features, such as Hack Alerts and VPN, which are described in detail below.
While using Avast Mobile Security for iOS, we collect and process the following Service and Device Data (in addition to Account Data and Billing Data, if relevant):
Service Data | What we use it for and for how long |
---|---|
Information concerning URLs of websites visited (malicious and non-malicious) and referrers (previous page with link to malware-hosting site) | Service Provision (36 months)
|
Timestamps of your connections for Secure Browsing | Service Provision (36 months)
Product and Business Improvement (36 months)
|
The subnet of your originating IP address for VPN | Service Provision (36 months)
|
IP address of the VPN server you’re using for VPN | Service Provision (36 months)
|
Amount of data transmitted for VPN E.G. 5GB up or down |
Service Provision (36 months)
Product and Business Improvement (36 months)
|
User’s email for Hack Alerts | Service Provision (36 months)
Product and Business Improvement (36 months)
|
Events and product usage (app metadata, number of hack alerts checks, number and result of Wi-Fi scans, error logs and screen flow) | Service Provision (36 months)
Product and Business Improvement
|
Email Guardian - Email | Service Provision (seconds)
|
Email Guardian -malicious identifiers (URL, phone, email, crypto, or other identifier types that may be identified as significant for threat detection) | Service Provision (60 months)
|
Email Guardian - Snippets of email around detected phone numbers | Service Provision (30 days)
|
Email Guardian – Hash of email address of sender | Service Provision (36 months)
|
Email Guardian – Subject of emails, MessageIDs of emails | Service Provision (4 weeks)
|
Email Guardian - Detections
|
Service Provision (36 months)
Product and Business Improvement (36 months)
|
Email Shield - Detections
|
Service Provision (1 month)
|
Device Data | What we use it for and for how long |
---|---|
OS Version E.G. iOS 13.1 |
Service Provision (36 months)
Product and Business Improvement
|
Mobile Security for iOS version E.G. Mobile Security for iOS version 1.2.2 |
Service Provision (36 months)
Product and Business Improvement
|
MSISDN (Mobile phone number) | Service Provision (30 days)
|
These are the third-party analytics tools we use for Mobile Security for iOS:
For further information regarding our third-party analytics partners, including their privacy policies, please refer to our Privacy Policy.
Avast AntiTrack Premium, Avast AntiTrack for Mac, Avast AntiTrack for Android (collectively as “AntiTrack”)
As you browse the web, cookies and digital fingerprint-based tracking technologies collect and link information about your activities in order to create profiles of your behavior . This data is then shared, bought and sold by analytics and ad-tech firms. AntiTrack removes cookies and masks the device’s “fingerprint” to prevent third- parties from identifying you and following your behavior across the web.
We process only the following Service and Device Data (in addition to Billing Data for paid version or Account Data if necessary):
Service Data | What we use it for and for how long |
---|---|
Usage Frequency (e.g., the amount of time the application is in use) | Service Provision (the earlier lifetime of the account and 24 months)
|
Number of Application Launches | Service Provision (the earlier lifetime of the account and 24 months)
|
License Key | Service Provision (the earlier lifetime of the account and 24 months)
|
Browser information (including information about extensions) | Service Provision (the earlier lifetime of the account and 24 months)
|
Cookies | Service Provision (the earlier lifetime of the account and 24 months)
|
Whitelisted websites | Service Provision (the earlier lifetime of the account and 24 months)
|
Website Tracker Details (Javascript, HTML documents) | Service Provision (the earlier lifetime of the account and 24 months)
In-product messaging (6 months)
|
AntiTrack version | Service Provision (the earlier lifetime of the account and 24 months)
In-product messaging (6 months)
Product and Business Improvement (24 months)
|
Install Date or Time | Service Provision (the earlier lifetime of the account and 24 months)
In-product messaging (6 months)
Product and Business Improvement (24 months)
|
Crash Incidents | Service Provision (the earlier lifetime of the account and 24 months)
|
Device Data | What we use it for and for how long |
---|---|
OS information (version, keys, tasks) | Service Provision (the earlier lifetime of the account and 24 months)
Product and Business Improvement
|
OS Locale | Service Provision (the earlier lifetime of the account and 24 months)
In-product Messaging (6 months)
Product and Business Improvement (24 months)
|
Hardware Data (device model, RAM, GPU, CPU) | Service Provision (the earlier lifetime of the account and 24 months)
Product and Business Improvement (24 months)
|
The third party analytics tool we use for the AntiTrack Mac platform is App Center. For further information regarding our third party analytics partner, including its privacy policy, please refer to our Privacy Policy.
Battery Saver is a tool designed to extend the battery life of your PC by reducing internal and external power demands.
While using Battery Saver, we collect and process the following Service and Device Data (in addition to Billing Data or Account Data if relevant):
Service Data | What we use it for and for how long |
---|---|
Events and product usage | Service Provision (up to 12 months)
In-product Messaging (12 months)
Product and Business Improvement
|
Device Data | What we use it for and for how long |
---|---|
Internal online identifiers (GUID, MIDEX, UUID) | Service Provision (up to 12 months)
In-product Messaging (12 months)
|
Information concerning device (platform, computer type, vendor, model, brightness, wifi_status, bluetooth_status, battery, capacity, state, lifetime, critical bias, cycle count, voltage, granularity, manufacturer date) | Service Provision (12 months)
In-product Messaging (12 months)
Product and Business Improvement (12 months)
|
Location (country, region, city, latitude, longitude, internet service provider, internet autonomous system) | Service Provision (up to 12 months)
In-product Messaging (12 months)
Product and Business Improvement (12 months)
|
Other Avast products/licenses on the device and their status | Service Provision (12 months)
In-product Messaging (12 months)
|
The third-party analytics tool we use for Battery Saver is Google Analytics. For further information regarding our third-party analytics partner, including its privacy policy, please refer to our Privacy Policy.
Our goal is to enable people to take back their privacy online. Remediate past breaches and minimise the risk of abuse of their data in the future. We aim to provide convenient solutions for everyday life online without sacrificing privacy.
By default, BreachGuard processes locally on your system the following data:
This data is not sent to our environment.
While using BreachGuard service, we collect and process data in our environment about you and your device in the following situations:
Service Data | What we use it for and for how long |
---|---|
Browsing history and bookmarks (only domain name) | Service Provision (6 months)
Product and Business Improvement (6 months)
|
Events and product usage (app metadata, page views, clicks, installs, Number of Application Launches, updates, error logs and screen flow) | Service Provision (24 months)
Product and Business Improvement (39 months)
|
Device Data | What we use it for and for how long |
---|---|
OS Version, BreachGuard Application Version, Activation KeyE.g. Windows 10, BreachGuard v1.2.0 | Service Provision (24 months)
In-product Messaging (24 months)
Product and Business Improvement (39 months)
|
OS Locale | Service Provision (24 months)
Product and Business Improvement (39 months)
|
Hardware Data e.g. Device Model (e.g. Windows 10 (13-inch 2017), RAM (Random Access Memory), GPU (Graphical Processing Unit), and Central Processing Unit (CPU) |
Service Provision (24 months)
Product and Business Improvement (39 months)
|
Avast Cleanup Premium, Avast Cleanup Premium for Mac (collectively as “Cleanup for Desktop”)
Cleanup for Desktop is an ultimate tune-up program which speeds up and cleans your PC (Windows and Mac), updates installed apps, and fixes other problems.
Avast Cleanup Premium for Windows:
Avast Cleanup Premium for Mac:
While using Cleanup for Desktop, we collect and process the following Service and Device Data (in addition to Billing Data or Account Data if relevant):
Service Data | What we use it for and for how long |
---|---|
Events and product usage (such as product version, product language, license type, days to expiration, number of potential problems or detected junk) | Service Provision (up to 12 months)
In-product Messaging (12 months)
Product and Business Improvement
|
Device Data | What we use it for and for how long |
---|---|
Internal online identifiers (GUID, MIDEX, UUID, Device ID) | Service Provision (up to 12 months)
In-product Messaging (12 months)
|
Information concerning device (platform, types of cleaning objects, objects size, app name, vendor, version, rating, certification) | Service Provision (up to 12 months)
In-product Messaging (12 months)
Product and Business Improvement (up to 12 months)
|
Location (country, region, city, latitude, longitude, internet service provider, internet autonomous system) | Service Provision (up to 12 months)
In-product Messaging (12 months)
Product and Business Improvement (12 months)
|
Applications (our other Avast products, installed applications on a user’s computer) | Service Provision (up to 12 months)
In-product Messaging (12 months)
Product and Business Improvement (up to 12 months)
|
The third-party analytics tool we use for Cleanup for Desktop is Google Analytics. For further information regarding our third-party analytics partner, including its privacy policy, please refer to our Privacy Policy.
Avast Cleanup, Avast Cleanup Premium (collectively as “Cleanup for Mobile (Android)”)
Cleanup for Mobile (Android) detects and removes unnecessary files to free up storage space. Equally, it can stop running processes to optimize device performance.
While using Cleanup for Mobile (Android), we collect and process the following Service and Device Data (in addition to Billing Data for paid version):
Service Data | What we use it for and for how long |
---|---|
Identifier of the content (message) being delivered | Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement (14 months)
|
IP address | Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement (14 months)
|
Events and product usage | Service Provision (36 months)
In-product Messaging (24 months)
Product and Business Improvement
|
Device Data | What we use it for and for how long |
---|---|
Online identifiers (GUID, Device ID (Android ID), Hardware ID, Profile ID, Advertising ID) | Service Provision (36 months)
In-product Messaging (24 months)
Product and Business Improvement
Third-party Ads (not stored after provision)
|
Information concerning computer or device (carrier, OS version, OS build number, hardware ID, device model, device brand, device manufacturer, device API level) | Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement
|
Location (city/country, longitude and latitude) | Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement
|
Applications | Service provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement (14 months)
|
Internet and connection | Service provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement
|
These are the third-party analytics tools we use for Cleanup for Mobile (Android):
For further information regarding our third-party analytics partners, including their privacy policies, please refer to our Privacy Policy.
The free version of Cleanup for Mobile (Android) serves relevant third-party advertisements. These are the advertising partners we use for this product:
For further information regarding our third-party ads partners, including their privacy policies, please refer to our Consent Policy.
Driver Updater provides scan and potential update or fix of outdated drivers on a users’ PC to optimize it for better performance and avoid potential crashes or malfunctions.
While using our Driver Updater services, we collect and process data about you in the following situations:
Service Data | What we use it for and for how long |
---|---|
Identifier of the content (message) being delivered | Service Provision (12 months)
In-product Messaging (12 months)
Product and Business Improvement (12 months)
|
Events and product usage | Service Provision (12 months)
In-product Messaging (12 months)
Product and Business Improvement (12 months)
|
Device Data | What we use it for and for how long |
---|---|
Online identifiers (GUID, MIDEX, UUID, Device ID) | Service Provision (12 months)
In-product Messaging (12 months)
Product and Business Improvement (12 months)
|
Information concerning device (type, vendor, model, manufacturer, version) | Service Provision (12 months)
In-product Messaging (12 months)
Product and Business Improvement (12 months)
|
Information concerning drivers (driver version, updated date, name, matching device id, driver rank, driver flags) | Service Provision (12 months)
In-product Messaging (12 months)
Product and Business Improvement (12 months)
|
Location (country, region, city, latitude, longitude, internet service provider, internet autonomous system) | Service Provision (12 months)
In-product Messaging (12 months)
Product and Business Improvement (12 months)
|
Other Avast products/licenses on the device and their status | Service Provision (12 months)
In-product Messaging (12 months)
|
The third-party analytics tools we use for Driver Updater for Desktop is Google Analytics. For further information regarding our third-party analytics partner, including its privacy policy, please refer to our Privacy Policy.
Avast Family Space is a free mobile application for Android and iOS which keeps your kids safe both online and off with its advanced parental controls and location features.
While using Family Space, we process the following Service and Device Data (in addition to Billing Data and Account Data):
1. Location feature
Parents are able to install the parent’s app on their own device and kids app on children’s devices. After activation, parents are able to locate their children on demand or set up automatic location alerts based on time or geofencing. Parents have the option to share their own location as well.
Location Data Feature | What we use it for and for how long |
---|---|
Child location | Service Provision (12 months)
Product and Business Improvement (12 months)
|
Parent location | Service Provision (12 months)
Product and Business Improvement (up to 24 months)
|
Saved locations | Service Provision (12 months)
New Product Development (12 months)
Product and Business Improvement (up to 24 months)
|
2. Activity feature
Parents are able to view web and app activity from their children’s devices. The summary view categorizes connections made by category and the list view shows specific usage information.
Activity Data Feature | What we use it for and for how long |
---|---|
DNS connections, device and app usage | Service Provision (12 months)
Product and Business Improvement (12 months)
|
The third-party tool which we use for DNS lookup and content blocking is Akamai. For further information regarding this partner, please refer to their Privacy Policy.
3. Controls feature
Parents are able to block access to unwanted apps and websites individually or by category. Parents can pause and restore Internet access on demand.
Controls Data Feature | What we use it for and for how long |
---|---|
Settings | Service Provision (the lifetime of account)
Product and Business Improvement
|
Pause internet logs | Service Provision (the lifetime of account)
Product and Business Improvement
|
4. Family setup
As a family app running on multiple devices, configuring your family profile is a required step.
Family Setup Data | What we use it for and for how long |
---|---|
Names and photos | Service Provision (the lifetime of account or profile)
Product and Business Improvement (up to 24 months)
|
Email addresses of secondary parents | Service Provision (the lifetime of account or profile)
|
Roles | Service Provision (the lifetime of account or profile)
|
MSISDN (mobile phone number) | Service Provision (30 days)
|
We use third-party analytics tools for additional product insights. You can opt out of this collection in the product settings. These are the third-party analytics tools we use for Family Space:
For further information regarding our third-party analytics partners, including their privacy policies, please refer to our Privacy Policy.
HackCheck is a website that allows users to input their email address into a form and check to see if their passwords have been stolen and published on the dark web. The email address is also registered for 24/7 monitoring and alerting which will send the user an email as soon as a password leak has been detected. Users can unsubscribe from this monitoring anytime.
Lastly, HackCheck offers some security tips and directions when or if your passwords have been compromised.
If you wish to use the HackCheck, you submit your email address so we can send you alerts about the passwords that have leaked based on results from SpyCloud Database. This email address is used by us for the purposes of service provision, cross-promotion of our other products and optimization of the service to help us understand how you use our product (e.g. number of detections per email).
Your email address is stored for as long as you use our service, as it is necessary for us to provide it. Should you choose to unsubscribe from our email list your email will be deleted and you will not receive any further emails from us.
The database of leaked passwords is operated by our partner SpyCloud. For further information please refer to its privacy policy here.
The Business Hub makes it easy to deploy various protection services to multiple devices, manage all devices from one place, mix and match device types, schedule regular scans, and quickly add more devices.
Please note that through the Business Hub certain settings related to privacy are managed by and information from managed devices is accessible to the administrator of the console or the Managed Service Provider you chose. You, as a user, are informed about the role of the administrator during the installation. Businesses are responsible for informing you about this fact and instructing administrators about best practices to ensure users’ privacy.
We process only the following Data (in addition to Account Data and Billing Data, if you purchased paid services or products from us):
Device Data | What we use it for |
---|---|
Internal online identifiers (Device ID) | Service Provision
Product and Business Improvement
|
Device name, brand, type, removable device name and serial number (for USB Protection) | Service Provision
|
Information concerning computer or device (OS build, display) | Service Provision
Product and Business Improvement
|
Applications | Service Provision
|
Files, content | Service Provision
|
Internet and connection / Network data / Number of devices on Network | Service Provision
Product and Business Improvement
|
Location, IP and MAC addresses | Service Provision
|
Device status (last connection to Avast) | Service Provision
|
Location | Service Provision
In-product Messaging
Product and Business Improvement
|
Language, time zone | Service Provision
In-product Messaging
|
Service Data | What we use it for |
---|---|
Identifier of the content (message) being delivered | Service Provision
|
Detections | Service Provision
|
URLs | Service Provision
|
Our other products/licenses on the device and their status | Service Provision
|
Events and product usage | Service Provision
In-product Messaging
Product and Business Improvement
|
Audit Logs | Service Provision
|
Admin and User Data | What we use it for |
---|---|
Name, surname, email address, locales | Service Provision
|
User access rights | Service Provision
|
Company Data | What we use it for |
---|---|
Name, business, finance and tax details and contact information | Service Provision
|
Business type | Service Provision
|
We will process the data described above only as long as necessary for the purposes we described. We delete the data we collected within 60 days after the termination of the service.
We cooperate with the following third parties when providing our services:
The third-party analytics tool we use for the Business Hub are Google Analytics, Hotjar, Qualtrics. For further information regarding our third-party analytics partner, including its privacy policy, please refer to our Privacy Policy.
Avast Business CloudCare
CloudCare makes it easy to deploy various protection services to multiple devices, manage all devices from one place, mix and match device types, schedule regular scans, and quickly add more devices It also allows you to purchase subscriptions and manage them conveniently from a single platform.
Please note that, through CloudCare, certain settings related to privacy are managed by and information from managed devices is accessible to the administrator of the console or the Managed Service Provider you chose. You, as a user, are informed about the role of the administrator during the installation. Businesses are responsible for informing you about this fact and instructing administrators about best practices to ensure users’ privacy.
We process the following Data (in addition to Account Data and Billing Data, if you purchased paid services or products from us):
Device Data | What we use it for |
---|---|
Internal online identifiers (Device ID) | Service Provision
Product and Business Improvement
|
Device name, brand, type | Service Provision
|
Information concerning computer or device | Service Provision
|
User’s email address(es) for Identity leaks scanning and monitoring | Service Provision (36 months)
Product and Business Improvement
|
Applications | Service Provision
|
Files, content | Service Provision
|
Location, IP and MAC addresses | Service Provision
|
Device status (last connection to Avast) | Service Provision
|
Location | Service Provision
In-product Messaging
Product and Business Improvement
|
Language, time zone | Service Provision
|
Service Data | What we use it for |
---|---|
Identifier of the content (message) being delivered | Service Provision
|
Detections | Service Provision
|
URLs | Service Provision
|
Other Avast products/licenses on the device and their status | Service Provision
|
Internet and connection / Network data / Number of devices on Network | Service Provision
Product and Business Improvement
|
Events and product usage | Service Provision
In-product Messaging
Product and Business Improvement
|
Audit Logs | Service Provision
|
Admin and User Data | What we use it for |
---|---|
Name, surname, email address, locales | Service Provision
|
User access rights | Service Provision
|
Company Data | What we use it for |
---|---|
Name, business, finance and tax details and contact information | Service Provision
|
Business type | Service Provision
|
We will process the data described above only as long as necessary for the purposes we described. We delete the data we collected within 60 days after the termination of the service.
We cooperate with the following third parties when providing our services:
Avast One Essential, Avast One Individual, Avast One Family (collectively as “Avast One (Android)”)
Avast One (Android) provides a comprehensive set of features protecting users against potential security and privacy threats, and features for optimizing device’s performance.
While using Avast One (Android), we collect and process the following Service and Device Data (in addition to Account Data and Billing Data for paid version):
Service Data | What we use it for and for how long |
---|---|
Identifier of the content (message) being delivered | Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement (50 months)
|
IP address | Service Provision (36 months)
|
Samples, files | Service Provision (36 months)
|
Detections | Service Provision (36 months)
|
Information concerning URLs of websites visited (malicious and non-malicious) and referrers (previous page with link to malware-hosting site) | Service Provision (36 months)
|
User’s email address(es) for Identity leaks scanning and monitoring | Service Provision (36 months)
Product and Business Improvement (36 months)
|
Timestamps of connections for VPN | Service Provision (35 days)
|
Amount of data transmitted for VPN | Service Provision (35 days)
|
Events and product usage | Service Provision (36 months)
In-product Messaging (24 months)
Product and Business Improvement
|
Email Guardian - Email | Service Provision
|
Email Guardian – malicious identifiers (URL, phone, email, crypto, or other identifier types that may be identified as significant for threat detection) | Service provision (60 months)
|
mail Guardian - Snippets of email around detected phone numbers | Service provision (30 days)
|
Email Guardian - Hash of email address of sender | Service Provision (36 months)
|
Email Guardian - Subject of emails, MessageIDs of emails | Service Provision (4 weeks)
|
Email Guardian - Detections
|
Service Provision (36 months)
Product and Business Improvement (36 months)
|
Email Shield - Detections
|
Service Provision (1 month)
|
Device Data | What we use it for and for how long |
---|---|
Online identifiers (GUID, Device ID (Android ID), Advertising ID) | Service Provision (36 months)
In-product Messaging (24 months)
Product and Business Improvement
|
Information concerning device (carrier, OS version, OS build number, Hardware ID, device model, device brand, device manufacturer, device API level) | Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement
|
Location (city/country, longitude and latitude) | Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement
|
Installed applications | Service Provision (36 months)
In-product Messaging (6 months)
|
Internet and connection | Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement
|
Note that samples (files, URLs) used for malware analysis are kept in our systems as long as it is necessary to ensure proper functionality of the AV product. These samples are not connected with any identifiers or individuals and the retention periods indicated above do not apply to this use.
These are the third-party analytics tools we use for Avast One (Android):
For further information regarding our third-party analytics partners, including their privacy policies, please refer to our Privacy Policy.
Avast One Essential, Avast One Premium, Avast One Individual, Avast One Family (collectively as “Avast One (iOS)”)
Avast One (iOS) provides a comprehensive set of features protecting users against potential security and privacy threats, and features for optimizing device’s performance.
While using Avast One (iOS), we collect and process the following Service and Device Data (in addition to Account Data and Billing Data for paid version):
Service Data | What we use it for and for how long |
---|---|
Identifier of the content (message) being delivered | Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement (50 months)
|
IP address | Service Provision (36 months)
|
Information concerning URLs of websites visited (malicious and non-malicious) and referrers (previous page with link to malware-hosting site) | Service Provision (36 months)
|
User’s email address(es) for Identity leaks scanning and monitoring | Service Provision (36 months)
Product and Business Improvement (36 months)
|
Timestamps of connections for VPN | Service Provision (35 days)
|
Amount of data transmitted for VPN | Service Provision (35 days)
|
Events and product usage | Service Provision (36 months)
In-product Messaging (24 months)
Product and Business Improvement
|
Email Guardian - Email | Service Provision
|
Email Guardian – malicious identifiers (URL, phone, email, crypto, or other identifier types that may be identified as significant for threat detection) | Service provision (60 months)
|
Email Guardian - Snippets of email around detected phone numbers | Service provision (30 days)
|
Email Guardian - Hash of email address of sender | Service Provision (36 months)
|
Email Guardian - Subject of emails, MessageIDs of emails | Service Provision (4 weeks)
|
Email Guardian - Detections
|
Service Provision (36 months)
Product and Business Improvement (36 months)
|
Email Shield - Detections
|
Service Provision (1 month)
|
Device Data | What we use it for and for how long |
---|---|
Online identifiers (GUID, Device ID (Apple Bundle ID), Advertising ID) | Service Provision (36 months)
In-product Messaging (24 months)
Product and Business Improvement
|
Information concerning device (carrier, OS version, OS build number, Hardware ID, device model, device brand, device manufacturer, device API level) | Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement
|
Location (city/country, longitude and latitude) | Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement
|
Installed applications | Service Provision (36 months)
In-product Messaging (6 months)
|
Internet and connection | Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement
|
These are the third-party analytics tools we use for Avast One (iOS):
For further information regarding our third-party analytics partners, including their privacy policies, please refer to our Privacy Policy.
Avast One Essential, Avast One for Windows (collectively as “Avast One (Windows)”)
Avast One (Windows) provides a comprehensive set of features protecting users against potential security and privacy threats, and features for optimizing device’s performance.
While using Avast One (Windows), we collect and process the following Service and Device Data (in addition to Account Data and Billing Data for paid version):
Service Data | What we use it for and for how long |
---|---|
Identifier of the content (message) being delivered | Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement (50 months)
|
IP address | Service Provision (36 months)
|
Samples, files | Service Provision (36 months)
|
Detections | Service Provision (36 months)
|
Information concerning URLs of websites visited (malicious and non-malicious) and referrers (malicious URL information may also include search terms or cookie information associated with the malware) | Service Provision (36 months)
In-product Messaging (with option to opt-out)
|
User’s email address(es) for Identity leaks scanning and monitoring | Service Provision (36 months)
Product and Business Improvement (36 months)
|
Timestamps of connections for VPN | Service Provision (35 days)
|
Amount of data transmitted for VPN | Service Provision (35 days)
|
Events and product usage | Service Provision (36 months)
In-product Messaging (24 months)
Product and Business Improvement
|
Email Guardian - Email | Service Provision (seconds)
|
Email Guardian – malicious identifiers (URL, phone, email, crypto, or other identifier types that may be identified as significant for threat detection) | Service provision (60 months)
|
Email Guardian - Snippets of email around detected phone numbers | Service provision (30 days)
|
Email Guardian - Hash of email address of sender | Service Provision (36 months)
|
Email Guardian - Subject of emails, MessageIDs of emails | Service Provision (4 weeks)
|
Email Guardian - Detections
|
Service Provision (36 months)
Product and Business Improvement (36 months)
|
Email Shield - Detections
|
Service Provision (1 month)
|
Device Data | What we use it for and for how long |
---|---|
Online identifiers (GUID, Device ID (Android ID), Advertising ID) | Service Provision (36 months)
In-product Messaging (24 months)
Product and Business Improvement
|
Information concerning device (carrier, OS version, OS build number, Hardware ID, device model, device brand, device manufacturer, device API level) | Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement
|
Location (city/country, longitude and latitude) | Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement
|
Installed applications | Service Provision (36 months)
In-product Messaging (6 months)
|
Internet and connection | Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement
|
Email Guardian (on the device) - Detections
|
Service Provision (1 month)
|
Note that samples (files, URLs) used for malware analysis are kept in our systems as long as it is necessary to ensure proper functionality of the AV product. These samples are not connected with any identifiers or individuals and the retention periods indicated above do not apply to this use.
Avast One Essential, Avast One for Mac (collectively as “Avast One (Mac)”)
Avast One (Mac) provides a comprehensive set of features protecting users against potential security and privacy threats, and features for optimizing device’s performance.
While using Avast One (Mac), we collect and process the following Service and Device Data (in addition to Account Data and Billing Data for paid version):
Service Data | What we use it for and for how long |
---|---|
Identifier of the content (message) being delivered | Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement (50 months)
|
IP address | Service Provision (36 months)
|
Samples, files | Service Provision (36 months)
|
Detections | Service Provision (36 months)
|
Information concerning URLs of websites visited (malicious and non-malicious) and referrers (malicious URL information may also include search terms or cookie information associated with the malware) | Service Provision (36 months)
In-product Messaging (with option to opt-out)
|
User’s email address(es) for Identity leaks scanning and monitoring | Service Provision (36 months)
Product and Business Improvement (36 months)
|
Timestamps of connections for VPN | Service Provision (35 days)
|
Amount of data transmitted for VPN | Service Provision (35 days)
|
Events and product usage | Service Provision (36 months)
In-product Messaging (24 months)
Product and Business Improvement
|
Email Guardian - Email | Service Provision (seconds)
|
Email Guardian – malicious identifiers (URL, phone, email, crypto, or other identifier types that may be identified as significant for threat detection) | Service provision (60 months)
|
Email Guardian - Snippets of email around detected phone numbers | Service provision (30 days)
|
Email Guardian - Hash of email address of sender | Service Provision (36 months)
|
Email Guardian - Subject of emails, MessageIDs of emails | Service Provision (4 weeks)
|
Email Guardian (across all devices) - Detections
|
Service Provision (36 months)
Product and Business Improvement (36 months)
|
Email Shield - Detections
|
Service Provision (1 month)
|
Device Data | What we use it for and for how long |
---|---|
Online identifiers (GUID, Device ID (Android ID), Advertising ID) | Service Provision (36 months)
In-product Messaging (24 months)
Product and Business Improvement
|
Information concerning device (carrier, OS version, OS build number, Hardware ID, device model, device brand, device manufacturer, device API level) | Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement
|
Location (city/country, longitude and latitude) | Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement
|
Installed applications | Service Provision (36 months)
In-product Messaging (6 months)
|
Internet and connection | Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement
|
Email Guardian (only on particular Mac device) - Detections
|
Service Provision (1 month)
|
Note that samples (files, URLs) used for malware analysis are kept in our systems as long as it is necessary to ensure proper functionality of the AV product. These samples are not connected with any identifiers or individuals and the retention periods indicated above do not apply to this use.
Online Security & Privacy is a browser extension (or plug-in) available for Chrome, Firefox, Edge, Safari, and also Avast Secure Browser. Whenever you visit a website we check if the site isn’t malicious or phishing. We are able to provide you with this functionality by processing URLs.
While using Online Security & Privacy, we process the following Service and Device Data (in addition to Account Data and Billing Data for paid features):
Service Data | What we use it for and for how long |
---|---|
URL | Service Provision (24 months)
|
Usage data (open extension, rated site, disabled trackers, change settings, site blocked) |
Service Provision (24 months)
Product and Business Improvement (24 months)
|
Device Data | What we use it for and for how long |
---|---|
Internal extension identifier (GUID) | Service Provision (24 months)
Product and Business Improvement (24 months)
|
Information on computer or device (hardware ID, browser, OS) | Product and Business Improvement (24 months)
|
Extension information (installation source and time, version and campaign ID) | Product and Business Improvement (24 months)
|
Location / Country | Service Provision (24 months)
Product and Business Improvement (24 months)
|
Language | Service Provision (24 months)
Product and Business Improvement (24 months)
|
Antivirus Status | Service Provision (24 months)
|
Avast Passwords, Avast Passwords for Mac, Avast Passwords for iOS and Avast Passwords for Android (collectively as “Passwords”)
Passwords captures, stores in an encrypted storage and automatically fills passwords, credit cards and notes entered by you.
The product consists of several components that differ by platform:
Passwords and its components store encrypted information, so that only you as the user who stored this information has access to it. Avast cannot decrypt and read the data.
Unencrypted Service and Device Data are detailed as follows (in addition to Billing Data or Account Data, if relevant):
Service data | What we use it for and for how long |
---|---|
Events and product usage (app metadata, number of hack alerts checks, number and result of Wi-Fi scans, error logs and screen flow) | Service Provision (24 months)
Product and Business Improvement (39 months)
|
Information about user interaction with web pages | Service Provision (60 days raw data)
|
Device Data | What we use it for and for how long |
---|---|
Random extension identifier | Service Provision (24 months)
Product and Business Improvement (39 months)
|
Operating System Version, Avast Antivirus / Avast Passwords application Version, Browser Version, Extension Version |
Service Provision (24 months)
Product and Business Improvement (39 months)
|
Config name / Config AB test ID | Service Provision (24 months)
|
SafePrice is a browser extension available for Chrome, Firefox, Edge and Safari. Whenever you visit an online shop or product site, SafePrice will show relevant price comparison and discount coupons.
Information about available offers, coupons or cheaper prices is obtained from CouponFollow or Ciuvo. We request this content based on the information obtained from the page, your language settings, country level location and search query within SafePrice. Once you click on the offer, your request will be processed by CouponFollow/NextGen Shopping (in accordance with their privacy policy) or Ciuvo according to its privacy policy.
While using SafePrice, we process the following Service and Device Data:
Service Data | What we use it for and for how long |
---|---|
URL and referrers | Service Provision (36 months)
|
Search query | Service Provision (36 months)
|
Product name and price | Service Provision (36 months)
|
User’s feedback (ratings, comments) | Service Provision (36 months)
Product and Business Improvement (36 months)
|
Device Data |
What we use it for and for how long |
---|---|
Internal extension identifier (GUID) | Service Provision (36 months)
Product and Business Improvement (36 months)
|
Information on computer or device (browser) | Product and Business Improvement (36 months)
|
Extension information (installation source and time, version and campaign ID) | Service Provision (36 months)
Product and Business Improvement (36 months)
|
Country | Service Provision (36 months)
|
Language | Service Provision (36 months)
|
SafePrice does not process Account or Billing Data.
Avast Secure Browser (“Secure Browser for Desktop”)
Secure Browser for Desktop is a product currently offered for PC Windows and for macOS users.
By default, Secure Browser for Desktop processes locally on your system the following data:
This data is not sent to our environment. You can manage this data within Secure Browser for Desktop in the Settings page.
However, if you enable the Sync feature, we will process relevant browsing data in our environment to ensure the sync across your devices.
In our environment we process the following Service and Device Data (in addition to Account Data and Billing Data, if relevant) while using Secure Browser for Desktop:
Service Data | What we use it for and for how long |
---|---|
Subset of URLs and referrers | Service Provision (36 months)
|
Events and product usage | Service Provision (36 months)
In-product Messaging (24 months)
Product and Business Improvement
|
User’s feedback ratings | Product and Business Improvement (36 months)
|
User’s feedback comments | Service Provision (36 months)
Product and Business Improvement (36 months)
|
Sync data (bookmarks, history, settings, open tabs, passwords, address, phone numbers, and payment information (name on card, card number, expiration date)) | Service Provision (3 months)
|
Secure Browser VPN events (such as “upgrade now” clicks, “free trial” clicks (called “application event identifier”)) | Service Provision (36 months)
Product and Business Improvement (36 months)
|
Device Data | What we use it for and for how long |
---|---|
Online identifiers (GUIDs, Account ID, Device IDs) | Service Provision (36 months)
In-product Messaging (24 months)
Product and Business Improvement
|
Information concerning computer or device | Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement
|
Location (on a city/country level) | Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement
|
Extensions installed in the browser | Service Provision (36 months)
In-product Messaging ( 6 months)
Product and Business Improvement
|
Our other products/licenses on the device and their status (e.g. our antivirus product) | Service Provision (36 months)
Product and Business Improvement (60 months)
|
Browsers (installed, default) | Service Provision (36 months)
Product and Business Improvement
|
The third-party analytics tools we use for Secure Browser for Desktop are:
For further information regarding our third-party analytics partners, including their privacy policies, please refer to our Privacy Policy .
Secure Browser for Desktop cooperates with these search engines:
For further information regarding these search engines please refer to their privacy policies under the links above.
Secure Browser for Desktop serves advertisements in cooperation with:
For further information regarding these partners please refer to their privacy policies under the links above.
Avast Secure Browser for Android and Avast Secure Browser for iOS (collectively as “Secure Browser for Mobile”)
Secure Browser for Mobile is a private mobile browser offered for Android and iOS users.
By default, Secure Browser for Mobile processes locally on your system the following data:
This data is not sent to our environment. You can manage this data within Secure Browser for Mobile under the “Browsing Mode Settings” and “Data Settings” section of the Security & Privacy Settings page.
If you enable the Sync feature, we will process Sync data in our environment to ensure the sync across your devices.
In our environment we process the following Service and Device Data while using Secure Browser for Mobile (in addition to Account Data and Billing Data, if relevant):
Service Data | What we use it for and for how long |
---|---|
IP address | Service Provision (per session)
|
Events and product usage | Service Provision (36 months)
In-product Messaging (24 months)
Product and Business Improvement
|
Sync data (bookmarks, history) | Service Provision (3 months)
|
Device Data | What we use it for and for how long |
---|---|
Online identifiers (GUIDs, Device IDs) | Service Provision (24 months)
In-product Messaging (24 months)
Product and Business Improvement
|
Information concerning computer or device | Service Provision (36 months)
Product and Business Improvement
|
These are the third-party analytics tools we use for Secure Browser for Mobile:
For further information regarding our third-party analytics partners, including their privacy policies, please refer to our Privacy Policy.
Secure Browser for Mobile cooperates with these search engines:
Secure Browser for Mobile serves advertisements in cooperation with:
For further information regarding these partners please refer to their privacy policies under the links above.
Avast Secure Identity
Secure Identity helps keep yourself safe with the advanced identity protection - including credit monitoring, alerts to help you determine if your identity has been compromised and specialist support.
The product is provided in cooperation with Sontiq, Inc. We share your name, surname, license ID and email with Sontiq so that they can prepare the service for you. The data processing within the product is governed by this Privacy Notice.
Avast SecureLine VPN (collectively as “VPN”)
We are a leading provider of security and privacy tools and therefore we are deeply committed to protecting and respecting your privacy. Our VPN Policy (together with any other documents referred to in it) sets out the basis on which any data we collect from you, or that you provide to us, will be processed by us.
WebTrails is a browser extension (or plug-in) available for Chrome. It provides an alternative view of browsing history with detailed analysis and visualisations of privacy leaks and behaviour patterns. All reports are generated locally in the browser and no data is sent out to any remote servers.
All analyses are performed on-demand, on the device and with the data stored in your browser. No history data for these analyses is stored.
While using WebTrails, we process the following Service and Device Data:
Service Data | What we use it for and for how long |
---|---|
URLs and access time stored in your Chrome browsing history | Service Provision (not stored by us)
|
WebTrails does not process Account, Billing and Device Data.